Wine, Beer, and Spirits... Right to Your Door!
Surdyk's offers a number of options for order fulfillment - curbside pickup, delivery, and shipping. Need it right away? Pickup is the best option. We prefer 24 hours notice for scheduling deliveries (particularly during sales or holidays) but will do our best to accommodate shorter notice requests. If you need something right away (or prefer the old-fashioned way... talking to a person) please give us a call at 612-379-3232 and talk to the Orders Department. We're happy to help over the phone.
Need something same day? Order online for same day pickup.
Curbside Pickup is available Monday-Saturday from 9am-9pm and Sunday from 11am-6pm when ordering in advance.
Place your order online, we'll have it ready for you within 4 hours (and usually sooner than that!) We'll have you sign for it while we load it in your car, and you're on the way.
LOCAL DELIVERIES ARE AVAILABLE FOR A $20 FEE. // Local Deliveries = 0-15 miles from our store.
There must be someone 21+ available to accept and sign for the delivery. We can't leave alcohol on a doorstep for liability reasons. We will accomodate a "no-contact" delivery policy, but please be available to receive the delivery from a reasonable distance.
Deliveries returned to the store are subject to additional return fees and/ or delivery charges.
When you place your order, please indicate your preferred delivery date. After we've received the delivery order, the Order Dept will be in contact to schedule the date and time with you. Our order department is staffed the same hours that the store is open.
On-Demand Delivery Partners
If you’d like on-demand delivery (delivered to you within 2 hours )we recommend ordering through one of our online partners.
More information regarding order minimums and delivery fees can be found on their respective websites.
How Shipping Works
We use UPS as our common carrier.
Many items are restricted from UPS Shipping. This may include spirits, 12oz bottles of beer, and bottles of a “not-typical” shape or size. These items are indicated with the below “Pickup or Local Delivery” icon. We make very few exceptions to this. Because of Prohibition-era laws, we are unable to ship to most states.
All orders outside of the Minneapolis Metro will be shipped using UPS. Please allow 3-5 business days for packing and processing.
- Shipments must be received by an adult 21 years of age or older – it’s the law.
- We cannot ship wine to post office boxes.
- Please abide by the laws for importing alcohol to your state.
WE WILL HOLD ORDERS WHEN THE WEATHER IS BELOW FREEZING AT THE TIME OF SHIPPING. Due to extreme cold temperatures in the state of Minnesota, orders placed December through February will experience delays. (And if we aren’t kidding ourselves, November through April can experience below freezing weather, and July and August are often far too hot.) If your order is time sensitive, please e-mail us at email@example.com to discuss shipping options.
Your UPS fee is based on the weight of the boxes being shipped, plus add an additional $6.25 for “Adult Signature Required.” You must be 21 or older to sign for delivery which will be verified at the time of the delivery. NO boxes can be left without a signature, no exceptions.
We typically ship Monday-Thursday, and ship based on UPS ground transit times. We prefer shipments to be in transit throughout the business week. Therefore, if you are in Washington DC or California, and order on a Wednesday, we may not ship your package until the following Monday to protect the integrity of the items being shipped.
If you order from Surdyk’s you are representing to us that you are at least 21 years of age and that the person to whom it is being shipped is also at least 21 years old. An adult signature will be required upon delivery.
The title to the wine you order passes to you as soon as it leaves our doors; it is up to you to know the relevant laws in your state. As mentioned, we are unable to ship to most states.
REFUNDS, RETURNS, CANCELLATIONS
Surdyk’s stands behind all items we sell. We are happy to offer refunds or returns if you are not satisfied with your products, with your original receipt. We will offer a 100% refund with proof of purchase.
If you have unused product that you would like to return, it must be in resale condition. If you order online and need to cancel, please contact us at firstname.lastname@example.org or call us as soon as possible at 612-379-3232.
Inventory listed online has the same items as the brick and mortar store, but the online inventory is not an exhaustive list of all items available. Due in part to the large amount of items available in-store and online, inventory discrepancies will occur. If a discrepancy occurs with inventory directly involved with your order, and we will not be able to fulfill all or part of your order, we will contact you by email and/or phone as soon as possible. Surdyk's reserves the right to refuse orders.