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FAQ

Have a question?

Here are the questions we hear the most.
If it's not covered here, head over to the Contact Us page and drop us a line.

"Where are you located?"

 

At the corner of East Hennepin & University Avenue in Northeast Minneapolis. We are a big shiny building with a stainless steel exterior. You can’t miss it. (Really.)

 

We often get people calling us from the Minneapolis Public Library (on Third and Hennepin, downtown.) Please cross the Hennepin Avenue Bridge across the Mississippi River to Northeast Minneapolis, and we’re just three blocks ahead on the left.  

 

There is a parking lot to the front and to the side of the building, as well as some on-street parking.

"Where are your other locations?"

 

but … where is your location in Richfield/Downtown/Excelsior/OTHER SUBURB!?” 

 

There is just one retail location for Surdyk’s, it's on East Hennepin and University (see above.)

Yes, we are positive there is just one store.  However, we think of ourselves as a Family of Family Businesses.

At our location on East Hennepin and University, think of us as three separate shops: Surdyk's Liquor, Surdyk's Cheese Shop, and Sidebar at Surdyk's.

Because of grocery & restaurant laws in Minnesota, you make separate transactions in each shop.

 

Surdyk's Catering operates as a separate business, and they located on West River Road. They set up meetings by appointment only. Visit them online at surdykscatering.com

 

We have a partnership with Northrop Auditorium and operate a small café within the building (no liquor sales). Our Northrop Café is currently closed because of COVID-19.

 

You also might be thinking of Surdyk's Flights in the Minneapolis-St. Paul Airport in Terminal 2, but you need an airline ticket to go there. Surdyk's Flights is owned and operated through the MSP Airport.

 

Find links to each location's website and contact info at the bottom of your screen.

 

"Does Surdyk's deliver?"

 

TL DR; YES!

We deliver to the Minneapolis-St. Paul metro area with 24 hours notice. We deliver in 3 hour time windows, and all of our delivery info and policies can be found : HERE. During off-peak times, we will do our best to accommodate orders with a shorter notice, but it's best to call the Order Department instead of ordering online.

 

We also partner with these third-party websites to get you fast, same-day delivery service, including:

Drizly

Amazon Prime Now

 

"Can you Special Order something?" 

 

I’m looking for <insert any random product>. …CAN YOU GET IT FOR ME? 

 

We can special order items provided that they are available through a local distributor.

You must place an order for a solid case of that particular product. (We have to order a solid case, and that’s what we’ll have to sell to you.) If there is an item you wish to inquire about, please send us a message through our Contact Us form and we'll go from there.

 

 

"Does Surdyk's give charitable donations?"

 

Yes, Surdyk’s has a long history of charitable giving in our community.

 

We consider all requests, both large and small. Due to the number of requests we receive, we can not accept phone calls regarding donation requests. To be considered for a donation, please start by filling out our Donation Request Form. We will follow up with you via email within 30 days.

 

"I have a product! A marketing idea! (etc.)   ...how do I get a meeting?"

 

We have a small administrative staff and buying team. We all wear a lot of hats here.

 

We work with a big network of distribution. Since we're working with packed schedules, the best way to introduce yourself is by sending an email first to info@surdyks.com and those people will get your info to the right people.

 

"I don't see this product on the web?"

 

Items that are Out of Stock aren't online, so it's possible we just might be out at the moment.

 

Our online inventory closely mirrors our in-store inventory, but it's not all inclusive.

There is a bigger selection of items, in particular items that have limited availability or available seasonally in-store.

 

If there is something you don't see, let us know. We can probably help!