Store Pick Up will be the only option for orders under $100.
If your order is $100 or less, it will DEFAULT your order to Store Pickup. When your order is ready for pick up, see a store supervisor.
Surdyk’s Local Delivery:
Orders of $100.00 or more are eligible for delivery. Turn around time is a minimum of 48 hours from when you place your order. You will be required to select a date and time for delivery. During off-peak times, we will do our best to accommodate orders with a shorter notice, but you’ll need to call us instead of ordering online.
All deliveries must be received by a person aged 21 or over- it’s the law- and therefore, no orders can be left without signature. Deliveries returned to the store are subject to additional return fees and/ or delivery charges.
Deliveries can be scheduled Monday – Friday.
Choose your delivery window of 9am-12pm, 12pm-3pm, or 3pm-6pm.
Minneapolis Metro Area: 0-15 miles from our store: $20.00.
All orders 15 – 30 miles from our store: $35.00.
If you need a more specific delivery window, we may be able to accommodate, but a higher “direct delivery” rate will apply. We use our own vehicle as well as courier services to make deliveries.
On-Demand Delivery Partners
If you’d like on-demand delivery in the metro area, we recommend ordering through one of our online partners.
If Shipping UPS:
Many items are restricted from UPS Shipping. This may include spirits, 12oz bottles of beer, and bottles of a “not-typical” shape or size. These items are indicated with a “Pickup or Local Delivery” icon. We make very few exceptions to this.
Orders of $100.00 or more are eligible for shipping.
All orders outside of the Minneapolis Metro will be shipped using UPS. Please allow 3-5 business days for packing and processing.
- Shipments must be received by an adult 21 years of age or older – it’s the law.
- We cannot ship wine to post office boxes.
- Please abide by the laws for importing alcohol.
We will hold orders when the weather is below freezing at the time of shipping. Due to extreme cold temperatures in the state of Minnesota, orders placed December through February will experience delays. (And if we aren’t kidding ourselves, November though April can experience below freezing weather, and July and August are often far too hot.) If your order is time sensitive, please e-mail us at firstname.lastname@example.org to discuss shipping options.
All out of state orders have a $14 handling charge.
Your UPS fee is based on the weight of the boxes being shipped, plus add additional $5.00 for “Adult Signature Required.” You must be 21 or older to sign for delivery which will be verified at the time of the delivery. NO boxes can be left without a signature, no exceptions.
We typically ship Monday-Thursday, and ship based on UPS ground transit times. We prefer shipments to be in transit throughout the business week. Therefore, if you are in New York, and order on a Wednesday, we may not ship your package until the following Monday.
If you order from Surdyk’s you are representing to us that you are at least 21 years of age and that the person to whom it is being shipped is also at least 21 years old. An adult signature will be required upon delivery.
The title to the wine you order passes to you as soon as it leaves our doors; it is up to you to know the relevant laws in your state.
Refunds, Returns, Cancellations
Surdyk’s stands behind all items we sell. We are happy to offer refunds / returns if you are not satisfied with your products with your receipt. We will offer a 100% refund with proof of purchase.
If you have unused product that you would like to return, it must be in resale condition. If you order online and need to cancel, please contact us at email@example.com or call us as soon as possible at 612-379-3232.
Inventory listed online is the same as the brick and mortar store. Occasionally, inventory discrepancies will occur. If a discrepancy occurs with your inventory and we will not be able to fulfill your order, we will contact you by email and/or phone as soon as possible.